Often the main reason for acquiring and developing IT systems is the need to improve information management. Such improvements can be in the form of higher quality, reduced lead times, better predictions and so on.

Process and requirement models can be used to achieve these goals by making it easier to understand the need both internally, and to the suppliers of your IT systems.

The process model is the basis. This is followed by defining short-term and long-term information, i.e. the results of the activities.

Short-term: Information needed to perform a specific task

Long-term: Information needed to make it possible to extract statistics

Further development of existing IT systems can be based on identifying development potential in the process. Problems and risks are identified and prioritized before developing solutions that can be implemented in the IT system.