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Mora, Orsa and Älvdalen municipalities are using 2c8 Modeling Tool from 2conciliate Business Solutions to improve management, control and quality of their joint IS/IT operations.
“2c8 is an excellent and effective tool which makes it easy to describe and present complex process flows and models in our organization – both internally and externally”, says Leo Berndtson, IS/IT Manager for the three municipalities.
“The fact that it is also a user-friendly modeling tool makes it easy for the involved parties to get started – it contributes to greater commitment and participation in our efforts for continuous improvement”, Leo Berndtson continues.
Showing the way to greater organizational efficiency
“IS/IT is a lot more than just IT operations – that is why we want the three municipalities and their organizations to be involved and take part in the development and understanding of HOW organizational efficiency is created through IS/IT”, Leo Berndtson stresses. “With the help of 2c8 Modeling Tool we now have a clear map which shows the way as we go from being a technology supplier to a service supplier.”
By using organization modeling, it is possible to describe and present complex process flows and models in the organization – from an overall view to detail level.
“Since we did not have any documented processes from before, we were able to work together in workshops to create cohesion in the organization by modeling directly in the tool.”
Once process flows have been described, it is easier to identify and discuss problems, risks and opportunities – as well as discovering errors and shortcomings that need to be dealt with to optimize and structure the organization.
Brought order in a short period of time
“By visualizing our complex organizations, we have managed to create a common overall view of the IS/IT support in the three municipalities – this creates conditions for credible and secure cooperation between the municipalities”, Leo concludes.